Role Overview

We are seeking a seasoned UI/UX Designer with 10+ years of experience to lead the design of intuitive, scalable and visually compelling digital products across web, mobile and SaaS platforms. You will own the end-to-end design process, set design standards, mentor the team, and partner closely with product, engineering, data/AI and business stakeholders to deliver exceptional user experiences. A key part of the role is designing AI-powered features and leveraging AI tools to make the design process faster and smarter.

Key Responsibilities

Lead the end-to-end design process: research, user flows, wireframes, prototypes, high-fidelity UI and developer handoff.
Translate business goals and user needs into clear product strategies and design solutions.
Conduct user research, usability testing, stakeholder interviews and competitive analysis to drive data-informed decisions.
Create and maintain a scalable design system, component library and brand-consistent style guides.
Collaborate with product managers, developers and QA to ensure designs are implemented accurately and on time.
Present design concepts and rationale to senior leadership and clients, and incorporate feedback effectively.
Mentor and review the work of junior and mid-level designers, raising the overall design quality bar.
Ensure accessibility (WCAG), responsiveness and consistency across devices and platforms.
Define and track UX metrics (task success, conversion, usability scores) and iterate on designs based on insights.
Design intuitive AI-driven experiences such as copilots, chat and conversational interfaces, smart recommendations, automation and predictive features.
Define UX patterns for AI interactions: prompt/input design, transparency, user control, feedback loops, confidence indicators and graceful handling of errors or uncertain outputs.
Work closely with ML/AI engineers and data teams to understand model capabilities and limitations, and shape responsible, trustworthy AI experiences.
Integrate AI tools into the design workflow (research synthesis, ideation, copy, asset generation, rapid prototyping) to improve speed and quality while maintaining design judgement.
Stay current with design trends, tools and emerging technologies, including generative AI and AI-assisted design workflows.

Required Skills & Qualifications

Bachelor's or Master's degree in Design, HCI, Fine Arts, Computer Science or a related field (or equivalent experience).
10+ years of hands-on experience in UI/UX design with a strong portfolio of web and mobile products.
Expert proficiency in Figma; working knowledge of Adobe XD, Sketch, Photoshop, Illustrator and prototyping tools (Framer, ProtoPie, etc.).
Strong grounding in UX principles: information architecture, interaction design, user-centred design and design thinking.
Proven experience building and governing design systems.
Strong understanding of human-centred AI/UX principles: explainability, trust, ethics, bias and privacy considerations in AI products.
Hands-on experience with AI design tools and assistants (e.g. Figma AI, Midjourney, ChatGPT, Claude, Uizard, Galileo AI) and a practical approach to prompting.
Good understanding of HTML, CSS and front-end constraints to enable smooth design-to-dev collaboration.
Excellent communication, storytelling and stakeholder management skills.
Experience working in Agile / Scrum environments.

Good to Have

Experience designing AI-first or AI-enabled products (LLM-based assistants, copilots, recommendation or analytics engines).
Familiarity with conversational design, prompt design and designing for voice or multimodal interfaces.
Experience designing B2B SaaS, dashboards, analytics or enterprise products.
Exposure to motion design, micro-interactions and basic illustration or iconography.
Experience leading or managing a design team.
Experience designing for international markets and multi-language interfaces.

Key Performance Indicators (KPIs)

Quality and timely delivery of design outputs against sprint and project timelines.
Usability and user satisfaction improvements (SUS, NPS, task success rate).
Design system adoption and consistency across products.
Adoption, engagement and user trust metrics for AI-powered features.
Design cycle-time reduction through effective use of AI tools.
Stakeholder and developer satisfaction with design handoff.
Growth and performance of mentored designers.

What We Offer

Competitive compensation aligned with seniority and expertise.
Ownership of design direction across diverse IT, digital and SaaS products.
A collaborative environment with strong growth and leadership opportunities.